Sitel is Hiring!

SITEL in partnership with the New York State Department of Labor - Corning will host a Recruitment Fair Tuesday, November 5th, 9:00am-12:00pm at 20 Denison Parkway West - Corning, NY. We are looking for qualified candidates to join our team of associates. We hire talented people who share our passion for providing exceptional customer service.
Please apply in person with resume or work history for an on the spot interview. A job at SITEL is exciting, fast-paced, and offers many growth opportunities to advance your professional life.

Job Duties:
Our clients come from various industries including financial services, health/fitness, media services, retail and travel. Calls may involve billing inquiries, account or product inquiries, product or service orders, installation scheduling or technical product troubleshooting. Upselling may be required.
We offer:
• Paid professional training
• Medical and dental benefits for full-time employees
• 401(K)
• Vacation and holiday pay
• Full-time shifts
• Employee discounts with SITEL’s major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communication companies.

Requirements:
•     Prior customer service experience preferred
•     Ability to diagnose customer issues quickly
•     Excellent written communication and documentation skills
•     Self-motivated and able to work independently
•     Ability to communicate and work effectively with team members
•     Professional, articulate voice
•     Ability to multi-task in several computer applications while holding a conversation with a customer
•     Type 25 words per minute with a minimum of 95% accuracy
•     Enjoy working in a fast-paced environment while maintaining a professional attitude